Artem Samoilov

• Serverless Architecture & Development: Architected and engineered event-driven serverless workflows and distributed systems using Python, AWS Lambda, SQS, S3, and DynamoDB, ensuring high availability and fault tolerance.

• Technical Strategy & API Design: Drove key architectural decisions and standardized API design patterns, partnering with product teams to translate business requirements into scalable technical solutions.

• Engineering Excellence: Enforced high code quality standards through rigorous code reviews and spearheaded the adoption of best practices in testing and documentation.

Key Achievements

• High-Scale Product Launch: Built the core FastAPI backend for the AI-integrated Itinerary Builder, currently serving over 100,000 daily travel agents, which directly increased operational efficiency.

• DevOps Transformation: Designed a robust CI/CD framework (AWS EC2, ECR, Docker) that automated deployment pipelines, significantly reducing release times and manual errors.

• AI Innovation: Developed and deployed an AI chatbot prototype using the OpenAI API, creating a new channel for automated booking services.

• Microservices Architecture: Architected and maintained a distributed ecosystem of FastAPI microservices, prioritizing loosely coupled design, inter-service efficiency, and system scalability.

• API Strategy & Governance: Established RESTful API standards, enforcing strict security protocols, versioning strategies, and comprehensive documentation (OpenAPI/Swagger) to ensure seamless integration.

• Technical Leadership: Mentored junior engineers and elevated code quality through rigorous peer reviews, establishing a culture of automated testing and clean coding standards.

• System Reliability: Owned the resolution of complex production issues, utilizing advanced debugging and observability techniques to maintain high system uptime.

Key Achievements

• Cost Reduction: Engineered a specialized Python microservice for Thermo Fisher Scientific, optimizing the product catalog translation process to reduce operational costs by 4-5x.

• Developer Efficiency: Overhauled the development ecosystem by implementing modern tooling and CI/CD practices, significantly reducing technical debt and accelerating feature delivery.

• Technical Leadership: Led and mentored a squad of 4 engineers, driving technical excellence, professional development, and high-velocity delivery.

• Delivery Management: Directed the full lifecycle of scalable distributed services, overseeing design reviews, testing strategies, and production deployment.

• Architectural Alignment: Facilitated cross-team technical collaboration to ensure cohesive architecture and prevent siloed solutions.

• Product Strategy: Partnered with Product Management to translate high-level business requirements into executable technical roadmaps and prioritized backlogs.

• Team Building: Managed recruitment efforts and conducted technical interviews, while continuously refining engineering processes to improve team agility.

Key Achievements

• Greenfield Product Launch: Architected and launched a full-featured Season Ticket Consignment Portal from scratch, successfully establishing a new revenue stream and expanding user capabilities.

• Engineering Culture: Instituted rigorous code review protocols and standardization processes, resulting in a measurable increase in code quality and reduction in technical debt.

• DevOps Maturity: Engineered comprehensive CI/CD pipelines to automate testing and release workflows, significantly boosting release velocity and system reliability.

• Backend Engineering: Engineered high-performance web applications and RESTful APIs using Django, DRF, and FastAPI backed by PostgreSQL, ensuring data integrity and query optimization.

• DevOps Integration: Streamlined the development lifecycle by implementing and maintaining CI/CD pipelines, reducing manual deployment efforts.

• Knowledge Sharing: Authored comprehensive technical documentation to standardize onboarding and development best practices across the team.

• Code Stewardship: Maintained code quality through active participation in code reviews and technical mentorship of junior developers.

Key Achievements

• Internal Tooling: Architected and built the robust backend for a mission-critical Internal CRM platform, centralizing business data and improving operational workflows.

• Delivery Excellence: Successfully launched multiple high-traffic web applications, ensuring high availability and low latency.

• Team Growth: Formalized the onboarding process by establishing a structured mentorship program for new hires, accelerating their time-to-productivity.

• Internal Tools Development: Engineered Python-based automation tools to replace manual workflows in data processing, reporting, and customer support.

• Requirements Gathering: Leveraged deep domain knowledge of Customer Service operations to identify automation bottlenecks and design technical solutions.

• Cross-Functional Collaboration: Partnered with Operations teams to translate manual business processes into efficient, automated Python workflows.

• Continuous Improvement: Proactively identified and patched inefficiencies in legacy processes, continuously expanding the internal automation library.

Key Achievements

• 20% Workload Reduction: Developed and deployed a suite of 15+ Python scripts, reducing manual data entry time by 20% for the Customer Service department.

• Performance Optimization: Accelerated critical report turnaround time by 15% by automating complex data aggregation tasks.

• Ticket Resolution: Decreased average customer ticket handling time by 5% by building auto-resolution scripts for common inquiries.